PROJECTED NUMBER OF PASSENGERS IN THE NEXT 15 YEARS FOR THE INCREASE IN THE NUMBER OF CHECK-IN COUNTERS AT TJILIK RIWUT AIRPORT, PALANGKA RAYA

Abstract

Tjilik Riwut Airport as the primary air transportation gateway in Central Kalimantan, has experienced significant
passenger growth, increasing from 828,748 passengers in early 2025 to a projected 2,156,522 passengers by 2039. This
study aims to analyze passenger growth trends and evaluate the necessity for additional check-in counters over the next
15 years. A quantitative approach was employed using simple linear regression analysis on historical data from 2020 to
2024, combined with facility demand modeling based on the technical guidelines of SKEP/77/VI/2005 and the minimum
service standards stipulated in PM 41 of 2023. The findings indicate that the current capacity of 20 check-in counters
will be insufficient to accommodate the anticipated passenger growth. Specifically, the projected demand includes 14
counters for Lion Group, 7 for Garuda Indonesia, 8 for Citilink, and 1 for pioneer (pioneer) flights. This highlights that
the existing facilities are inadequate to support the future increase in passenger traffic. Therefore, expanding the check
in counter facilities, alongside implementing alternative service strategies such as self-check-in kiosks, queue line
management systems, and terminal space optimization, is a strategic necessity. This research is expected to serve as a
foundation for sustainable terminal facility development planning to ensure efficient, safe, and high-quality airport
services.