THE INFLUENCE OF AIRSIDE FACILITIES (AVIOBRIDGE) ON PASSENGER COMFORT BASED ON 3S + 1C ASPECTS (SAFETY, SECURITY, SERVICES AND COMPLIANCE) AT DJALALUDIN GORONTALO AIRPORT

Abstract

In the midst of the Class I Djalaludin Gorontalo Airport Service Unit's On the Job Training implementation. The Garbarata (Aviobridge) air side facilities had a number of issues that did not align with the 3S + 1C (Safety, Security, Services, and Compliance) elements. The Garbarata's automatic measuring instrument is broken, the air conditioning isn't working, and the floor on the other side is peeling. These issues make the vehicle uncomfortable for passengers because it's hot inside, and using the passenger stairs will be risky because they go over the ground support equipment track.