EVALUATION OF THE NEED FOR BTT (BAGGAGE TOWING TRACTOR) FOR GROUND HANDLING OPERATIONS AT DJALALUDDIN GORONTALO AIRPORT

Abstract

This research aims to evaluate the need for Baggage Towing Tractors at Djalaluddin Gorontalo Airport to support smooth ground handling operations as the number of passengers increases. Through qualitative descriptive methods, data was collected through observation and interviews. The research results show that the existing Baggage Towing Tractor is outdated and does not comply with regulations, so it needs to be rejuvenated and added units to improve service. The implementation of Standard Operating Procedures (SOP) must also be improved by ground handling officers to ensure the safety and smooth operation of the airport. This research suggests replacing old units with new ones and adding spare units to support passenger growth and airport operations.