THE EFFECT OF AIRPORT PERSONNEL'S KNOWLEDGE OF EMERGENCY FACILITIES ON THE SAFETY OF TERMINAL BUILDING OCCUPANTS AT UPBU CLASS II SULTAN BABULLAH TERNATE
Keywords:
Personnel Knowledge, Emergency Facilities, Terminal Safety, Airport Operations, Risk MitigationAbstract
The safety of terminal building occupants is a critical aspect of airport operations,
especially in disaster-prone areas such as Ternate. This study aims to determine the influence
of airport personnel's knowledge of emergency facilities on the safety of terminal occupants at
UPBU Class II Sultan Babullah Ternate.
Using a quantitative approach and descriptive-associative method, data were collected
through questionnaires distributed to 46 operational personnel. The Spearman Rank correlation
test showed a significant relationship (r = 0.344; sig. = 0.000), while the simple linear
regression analysis indicated that personnel knowledge accounted for 11.2% of the variance in
occupant safety.
Findings reveal limited technical understanding among personnel and weak coordination
during emergency situations. Therefore, enhancing practical training and strengthening
internal coordination systems are essential to support risk mitigation efforts within the airport
terminal environment.
