ANALYSIS OF APRON MOVEMENT CONTROL (AMC) OFFICER PERFORMANCE IN SUPERVISING THE OPERATIONAL USE OF GROUND SUPPORT EQUIPMENT (GSE) AT KALIMARAU AIRPORT, BERAU

Abstract

This page contains the abstract of a Final Project report discussing the performance analysis of Apron
Movement Control (AMC) officers in supervising the operational use of Ground Support Equipment (GSE)
at Kalimarau Airport, Berau. The background of this research highlights the importance of effective
supervision on the airside to ensure safety and orderly airport operations. The objective of this study is to
evaluate the role and effectiveness of AMC officers' supervision and to identify the factors that hinder its
implementation.
This research employs a qualitative descriptive method with data collection techniques including
direct observation, interviews with AMC officers and GSE operators, as well as documentation of field
conditions. The results indicate that the current supervision is still conducted manually and has not been fully
effective due to limited facilities, suboptimal shift distribution during peak hours, the absence of monitoring
technologies such as CCTV, and the lack of discipline among ground handling personnel.
This study concludes that improvements in technology, shift management evaluation, and
educational approaches are necessary to enhance the performance and effectiveness of apron operational
supervision.