STRESS MANAGEMENT EVALUATION OF DIPLOMA 3 AIR TRAFFIC CADETS IN AIR TRAFFIC CONTROL SIMULATION AT SURABAYA AVIATION POLYTECHNIC

Abstract

The Air Traffic Controller (ATC) profession is known for its high-stress
environment due to the demands of making quick and accurate decisions under
pressure. Diploma 3 Air Traffic Management students at Politeknik Penerbangan
Surabaya, although still in training, experience similar conditions during complex
and high-pressure ATC simulations. Poorly managed stress can affect
concentration, decision-making, and overall learning effectiveness. Therefore, this
study aims to evaluate the stress management of students during ATC simulations
and provide recommendations for improving the training program.
This study employed a qualitative descriptive method with data collected through
observation, semi-structured interviews, and documentation. The research subjects
were active students participating in ATC simulations, while the research objects
included stress symptoms, coping strategies used, and the effectiveness of stress
management. Data analysis followed the stages of reduction, presentation, and
conclusion drawing, with source and method triangulation to ensure data validity.
The findings indicate that the primary sources of stress are time pressure, air traffic
complexity, and fear of making mistakes in front of instructors. Students employed
stress management strategies such as deep breathing techniques, positive
affirmations, short breaks, and seeking support from instructors and peers.
However, stress management was not yet optimal under high-pressure simulation
conditions. It is recommended to integrate systematic stress management training
and gradually increase simulation scenario difficulty to strengthen students’ mental
readiness.