ANALYSIS OF THE AVAILABILITY AND CONDITION OF FACILITIES AGAINST THE STANDARDS OF PASSENGERS WITH SPECIAL NEEDS AT HALU OLEO AIRPORT KENDARI

Abstract

Airports need to provide facilities and services for tourists with special needs, by making the service easy to understand. As a result, the research is expected to improve the availability and condition of facilities at Halu Oleo Kendari Airport to meet the needs of passengers with special needs. In this study, a quantitative method was used by obtaining data processed using a statistical application in the form of SPSS. The final results of showed that the results of the validity test of all items were obtained with a value greater than the value of the r table of 0.27 which was declared valid, for the reliability test results obtained a value of 0.891 which was in the high category.