EVALUATION OF SUPPORTING FACILITIES FOR PASSENGERS WITH DISABILITIES TO IMPROVE SERVICES AT EL TARI KUPANG INTERNASIONAL AIRPORT

Authors

  • Sandra Nur Laili Politeknik Penerbangan Surabaya
  • Prasetyo Iswahyudi Politeknik Penerbangan Surabaya
  • Arnaz Olieve Politeknik Penerbangan Surabaya

DOI:

https://doi.org/10.46491/icateas.v3i1.1995

Keywords:

Facilities, People with Disabilities, Services, El Tari Kupang International Airport

Abstract

El tari airport terminal in Kupang is equipped with one wheelchair accessible lift, difabled person's waiting room, disabled person's restroom area, ramp, and wheelchairs. this is provided to assist passanger with dissabilities. The aim of this research is to determine the readiness of ideal facilities and services, as well as the availability of amenities for passengers with disabilities. The method used is qualitative research with results from observations, documentation, interviews, triangulation, and literature studies.The results indicate that there is a lack of facilities for passengers with disabilities at El Tari Airport in Kupang. Therefore, in order to offer services that can guarantee the pleasure of passangers with disabilities, it is necessary to construct facilities and conduct valuations.

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Published

2024-12-24

How to Cite

Nur Laili, S. ., Iswahyudi, P., & Olieve, A. (2024). EVALUATION OF SUPPORTING FACILITIES FOR PASSENGERS WITH DISABILITIES TO IMPROVE SERVICES AT EL TARI KUPANG INTERNASIONAL AIRPORT. Proceeding of International Conference of Advanced Transportation, Engineering, and Applied Social Science, 3(1), 577–586. https://doi.org/10.46491/icateas.v3i1.1995

Issue

Vol. 3 No. 1 (2024): Sustainable Transport Strategies for Developing Countries Towards an Eco-Friendly System

Section

Transportation (Non-Technic)