B. Kian Cahya, A. Budiarto, and P. Iswahyudi, “ANALYSIS OF PASSENGER SATISFACTION WITH TERMINAL FACILITY SERVICES TO ENHANCE LEVEL OF SERVICE AT SULTAN THAHA JAMBI AIRPORT”, Int. Conf. Adv. Transp. Eng. Appl. Soc. Sci., vol. 2, no. 1, pp. 248–253, Nov. 2023.