Ersania Dwi Meinita, Abdul Mu’ti Sazali and Dewi Ratnasari 2022. ANALISA KEPUASAN PT. ANGKASA PURA I CABANG SEPINGGAN BALIKPAPAN TERHADAP ON TIME PERFORMANCE GROUND HANDLING AGENT . Prosiding SNITP (Seminar Nasional Inovasi Teknologi Penerbangan). 5, 2 (Sep. 2022). DOI:https://doi.org/10.46491/snitp.v5i2.1083.